FAQS

About Botanicals Rx

We are a team based out of Bend, Oregon.

We source our hemp locally in OR. as well as from other farms throughout the pacific northwest. It is our policy to only purchase hemp sustainable farms that have the highest of quality which brings the best product to you the customer.

Our products have an industry leading 1000mg of CBD per 1oz of product.

Our products contain hemp-based CBD, which is federally legal to be purchased anywhere in the U.S. without a marijuana card or doctor’s prescription. CBD is legal in most states. Check with us to find out if your state is on the list.

There are no known incidences of illness caused by using CBD oil. Also, all Botanicals Rx products undergo rigorous testing to guarantee they are free of any potential contaminants.

No, all Botanicals Rx products show 0.0% THC on their lab reports. We use patented technology to remove residual THC found in our hemp extract.

Muscle Mojo uses purified CBD isolate only. A process in which the CBD molecule is isolated from the rest of the plant to ensure consistent quality and THC Free products. Botanicals Rx products are tested to contain non-detectable levels of delta 9 tetrahydrocannabinol, which Botanicals Rx defines for this product as less than 0.8ppm (ppm).

Yes, our lab reports are available by scanning the QR code on the box of your product.

All Botanicals Rx products go through rigorous testing by third-party labs to assure purity and accurate concentrations of CBD. This includes testing to be sure that our products are free of THC and other potential contaminants.

Muscle Mojo Information

No, our products only contain CBD, which is non-psychoactive, guaranteed.

No, muscle mojo formulas quickly penetrate the surface of your skin, to give your skin vitamins and nutrients without leaving any grease or residue behind.

CBD information

CBD (or cannabidiol) is one of over 100 cannabinoids found in cannabis. Cannabidiol, commonly known as CBD, is a phytocannabinoid found in cannabis and/ or agricultural hemp. It is recognized for its benefits on human and animal health and can affect nearly every biological process via the endocannabinoid system.

Cannabinoids are active compounds produced by all cannabis plants. They account for most of the benefits of cannabis. Cannabinoids found in plants are called phyocannabinoids, while cannabinoids produced by the human body are called endocannabinoids. Cannabinoids interact with the body’s endocannabinoid system (ECS), which promotes homeostasis.

CBD’s effects are a result of its interactions with the ECS (Endocannabinoid System) in our body. CBD impacts the ECS indirectly, most often through activation of outside receptors and interaction with enzymes.

Thanks to the 2018 farm bill, hemp and hemp-derived products are legal to produce throughout all 50 states. These products must be derived from industrial hemp containing less than 0.3 percent THC. That being said, states can still decide if they want to allow the sale and production of hemp-based products.

Products that are manufactured from agricultural hemp, which contains less than 0.3% THC dry weight, are exempt from the federal controlled substances act, therefore it’s legal for distribution. We are happy to provide a signed legal opinion to those who are interested in learning more.

The main difference between CBD oil and hemp oil is that hemp oil does not contain CBD. CBD and hemp oils are made from different parts of the plant and have different purposes. CBD is a compound found in industrial hemp. At Botanicals Rx, we utilize a whole plant CO2 extraction process that allows us to draw the CBD from the plant material and filter out unnatural substances, while maximizing pure CBD concentration. While CBD is extracted from the entire plant, minus the seeds, hemp oil is extracted from the seeds. Hemp oil is made from pressing hemp seeds and is used in a variety of products. Hemp-seed oil is used as a protein supplement for food, as well as in hair and skin products. 

CBD topicals are CBD-infused products formulated for external use. Using a topical product allows you to deliver the therapeutic potential of CBD directly to the areas of your body you need it most.

Many CBD topicals are formulated with essential oils and other botanicals selected to enhance product performance. Topical CBD products can be used on their own or to complement the effects of using other CBD products. For example, if you’re using a CBD tincture or capsule to ensure you’re getting your daily serving of CBD, you can still use a topical salve, cream, or lotion for its targeted effects. Having the option of using multiple products makes it easy to tailor your CBD usage specifically to your needs as they change.

While their purpose is similar, CBD salves and CBD creams are different in texture and appearance. One is formulated to absorb into your skin quickly, the other is much thicker and formulated to maximize the amount of time the CBD and other botanicals remain on the surface of your skin.

Muscle Mojo is made with a combination of oils and waxes that form a semi-solid base. Since they are not as easily absorbed, salves are the best option if you are looking for a topical that provides long-lasting benefits. Many CBD salves also contain a selection of botanical oils and other ingredients selected to complement the product’s therapeutic potential.

CBD topical creams are more likely to contain a blend of oils and water. The water content makes CBD topical creams ideal for hydration, lubrication, and protecting skin from moisture loss. Some topical CBD skincare creams are formulated with botanicals selected specifically for their ability to nourish and soothe your skin.

No. CBD is CBD, it does not matter where it is sourced from. The human body does not recognize whether a CBD compound was sourced from agricultural hemp or medical cannabis flower – all the body’s biologic activity, interaction with various enzymes, and receptors specific to CBD remain the same.

 

Best ways to use Botanicals Rx products

CBD topicals can be used any time you feel you might benefit from their therapeutic potential. If you are using topical CBD to care for your skin, you can use your CBD cream in the same manner as any other cream or lotion you may be using to alleviate dry skin, soothe irritation, or protect your skin from the signs of aging.

Most people find that the effects of CBD topicals last nearly as long as ingestible products, but they notice the effects much faster. If you like, you can use topical CBD multiple times throughout the day to keep the effects going strong. If you are using topical CBD for your skincare needs, you can use your product the same way you would use any other cream or lotion. For best results, be sure to apply a liberal amount of your CBD salve or cream to clean, dry, skin, so dirt and debris don’t inhibit product absorption.

CBD, short for cannabidiol, is a natural oil extract from the hemp plant. We have farmed the finest organically grown hemp plants and turned their extract into CBD topical and skincare products that rival even top legacy brands in quality. The common thread in each product? An unrelenting commitment to using only the very best quality ingredients we could find. In some cases, we delayed CBD topical product launches for years until we found that one perfect ingredient. We’re that serious about what we do. Along with CBD hemp oil, Botanicals Rx Muscle Mojo comes with other natural agents, including DMSO, Lidocaine, Arnica, Camphor, Tea Tree Oil and Menthol from peppermint plants that provide pleasant aromas and a cooling sensation.

Unlike some disreputable companies who have no problem advertising their CBD balms for arthritis or other conditions, Botanicals Rx does not make any claims or guarantees as to CBD’s specific ability to treat any symptom or affliction. That said, we’ve loaded our CBD topicals with plenty of proven skincare ingredients and botanicals that have been around long enough for us to know more about exactly how they work.

Your skin is your largest organ, and it is resilient, but it also can be sensitive to internal and external disruptions. Botanicals Rx CBD infused creams and balms can address discomfort thanks to the wide mix of carefully selected ingredients we’ve chosen, including well-known and loved skincare ingredients that have been pillars of the industry for a long time. Muscle Mojo is a non-greasy formula, and it spreads easily and soaks in fast, so you can put it on before you get dressed in the morning. You can get even coverage applying it to large areas, such as your shoulders, back or legs.

Due to FDA rules, we can’t discuss with our customers their therapeutic conditions; please consult your health care provider for more assistance.

How to Order Botanicals Rx Products

You can order online by clicking our products page or call us at 1-833-333-6656

Please view our program links in the footer of our website or visit our partnerships page for information on how to become an affiliate, wholesaler, or private label customer.

Order information

We are sorry to hear that there is an issue with your order! Please send a photo of the damage/issue with the product as well as a photo of your invoice to info@botanicalsrx.com and we are more than happy to get it taken care of for you!

Unfortunately, after an order has been processed, we are unable to make changes to it. We do this to avoid any higher percentage of errors in the fulfillment process, as we strive to provide the highest quality service for our customers. We appreciate your understanding.

If you need to request an order cancelation, please email us at info@botanicalsrx.com asap with “urgent please cancel” in the subject line. We try to be as accommodating as possible with order cancelations; however, we are not able to guarantee your order will be canceled so please let us know as soon as you possibly can.
**please note that you are not able to cancel an order on your own through your account – to request that an order be canceled, you must contact one of our customer support specialists **

First, thank you for your order. When it comes to locating your order, you have a few options!

Whether you ordered as a guest or have an account with us – you will be emailed your order confirmation to the email that you submitted with your order – as soon as your package has been shipped, you will then receive a tracking email that contains your tracking number. Make sure to check junk or spam just in case!

Please note that we do have a 24-48 hour processing time and in times of higher traffic a 2-3 day processing time – we always work hard to get your order shipped out as soon as possible – we know you love your CBD!

If you have an account with us – you can also track your order in the dashboard.
** if for any reason you have not received your order confirmation or tracking and it is past our 48 hour processing time – please contact our customer service specialists at info@botanicalsrx.com with your order number and we are more than happy to get you an updated status!**

Botanicals Rx offers a 30 day return policy if you are dissatisfied with your order. Please contact us with any concerns you may have before sending your order back to us.

Shipping information

No, it is unlawful to ship to military bases.

We do not offer expedited or rush shipping at this time, our apologies. Our priority option usually takes between 1-3 days. As we continue to grow, we hope to be able to expand the shipping options we can offer.

We do not offer international shipping. We also do not ship to Guam, Puerto Rico, or the us Virgin Islands currently, our apologies!

As restrictions change, we are hoping to be able to offer expanded shipping options.

Generally, all packages are shipped out via USPS within 24 hours after payment has processed. We work normal business hours Monday-Friday. Our policy states to allow 24-48 hours for fulfillment which is in place to give us time to process all orders during periods of higher volume. Please note that if you order on a Friday, the order will typically not ship until the following Monday. For quicker shipping, we recommend ordering towards the beginning of the work week!

We have two different shipping methods. Please note that the shipping estimate is after your package leaves our warehouse. 1: first class (3-5 days) 2: priority (2-3 days) all free shipping is first class 3-5 days. If you qualify for free shipping but want your product faster, you can add priority option which upgrades your shipping speed to 2-3 days.

Once your package has shipped you will receive your USPS tracking number via the email associated with your order. Please also note that your shipping time estimate (2-3 or 3-5 days) begins after your order has shipped out of our offices.